
Hab ich noch gar keine bemerkt...

Moderatoren: Zoetje, Louis1988, indiscernible
Pink-Passion hat geschrieben:Mich nervt es total, dass das DG fast gar nicht schäumt.
Lani hat geschrieben:@diamond
Du hattest auch Bescheid gesagt, weil es so flüssig war bei dir, nicht wahr?
Dear Julia,
Thank you for contacting Lush Customer Services, who have passed on your problem to me to help resolve. We haven’t heard any other reports or complaints of this nature with regards to the Butterball Showerwash – we did experiment with some bottles that had air bubbles in – we shook them and openend the cap which released the air and the showerwash was fine. My only other advice is to decant the product into another bottle perhaps?
Unfortunately we can’t reissue any Butterball Showerwash, as they were all of the same batch, which has been thoroughly tested and is absolutely fine to use.
If you have any further queries though, please don’t hesitate to contact me directly.
Kind regards,
Harry @ Lush Online
diamond hat geschrieben:,das versteh ich aber nicht. ich dachte gelesen zu haben, dass bei einigen von euch das dg auch umgekippt ist und aus der flasche gequollen ist. bei wem war das denn so? gebt mal bescheid.
brinisan hat geschrieben:diamond hat geschrieben:,das versteh ich aber nicht. ich dachte gelesen zu haben, dass bei einigen von euch das dg auch umgekippt ist und aus der flasche gequollen ist. bei wem war das denn so? gebt mal bescheid.
War das nicht bei berenike beim Yummy, yummy, yummy?
Dear Julia,
Thank you for your email and my apologies for my delay in replying to you. We were pleased to hear that you received your Butterball Showerwash from the forum party specials. However, we were sorry to hear that you are not happy with the consistency of your showerwash.
Here is some information from Hilary on the forum with regards to the variation in consistency of the Butterball Showerwash:
'The batches of runnier Butterball that came back to mine and Wesley's lab seem fine. How runny or thick a batch is can be adjusted by the person making the batch - which sometimes means that one person will make it thicker/thinner than another - but this does not affect how well it works or decrease the active ingredients in it. So it should foam and clean and smell exactly the same as a thicker batch. The samples Tony brought back over to Wesley and I are not extremely runny, and everything seems to be fine. We will send it out to be tested again just to be 200% certain - but we are sure that it is just a case of it being a runnier batch and it is perfectly safe and good to be used with no worries.'
berenike hat geschrieben:nur werd ich sicher nimmer bei soner party mitmachen wo man quasi versuchskaninchen für neue produkte ist..das ist mir dann doch zu teur bzw nervig.
"Oh gosh guys. It seems that more people got runny, yucky gels than nice, thick gels! My order hasn't arrived yet and I am nervous to see which one I got. This is like a game of roulette or something..you don't know if you'll get the winning or losing product!"
ker_ecdl hat geschrieben:Cosmo du hast doch bei Watchie geordert oder??
Also ich glaube der Batch den Watchie bekommen hat ist i.O.
Konnte an meinen Flaschen noch keine Veränderung erkennen...
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